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June 16, 20268 min read

The Great Salon Ownership Transfer Is Here. The Question Is: Are You Ready?

Why preparedness matters more than ever.

MB

Mary Beth Berns, CEPA

Succession Advisor for Qnity Inc · Salon Spa Connection Broker · Business Consultant · Former Salon Owner

You cannot own your business forever.

It sounds obvious when someone else says it. But when I was in my early fifties, it felt as though I would be in the game forever, or at least until some distant day I couldn't quite imagine.

Fortunately, I learned the value of succession planning before I needed it. I also had a remarkable employee whose passion for our business ran as deep as mine—though I know that isn't always the case.

Today, I spend my time helping salon owners navigate growth, leadership, and transition. Whether they've owned a salon for five years or forty, I often find myself asking the same two questions:

"What's next for you?"
"Who will lead your people?"

The answers usually sound like this: "I'm not really sure," or "I'm just not ready to sell." And I believe them. After all, you've spent years—often decades—building something that matters. You've created careers, celebrated milestones, and stood beside team members through heartbreak and triumph.

This isn't just a business, it's your life's work.

The question isn't whether you're ready to sell. It's whether you're preparing for the day you eventually will.

I believe the salon industry has entered The Great Salon Ownership Transfer. Industry analysts estimate millions of small businesses will change hands over the coming decade as baby boomer owners retire—a demographic shift sometimes called the "silver tsunami."1 The beauty industry is no exception. Many independent salons were built in the 1980s, 1990s, and early 2000s by owners who survived recessions, changing trends, labor shortages, and even a global pandemic. Today, many of those same owners face a different challenge: How do I transition what I've spent my life building?

The Preparedness Problem

I don't believe the salon industry has a buyer shortage. I believe it has a preparedness shortage.

Too many owners assume succession planning begins when they're ready to retire. It doesn't. Succession planning begins when you start building a business that can thrive without you. That's a very different conversation.

When I meet with owners, I ask two questions. First: If someone offered you a fair price tomorrow, would you sell? Most owners have thought about that one. Then I ask the more important question: Could you sell? Could someone else lead the business? Would it continue operating without you? Would a lender finance the transition? Would your systems support a new owner?

Most owners haven't spent enough time considering those questions. And that's understandable. When you're running payroll, developing team members, serving clients, managing expenses, and trying to improve profitability, succession feels like something you'll deal with later.

Until later suddenly arrives. A health scare. Burnout. A lease renewal. A spouse asking different questions about the future. A key employee leaving altogether.

The owners with the most choices aren't necessarily the ones with the biggest businesses. They're the ones who prepare before circumstances force them to. Preparation expands possibilities.

What I Didn't Know

There is another side of succession planning that rarely gets discussed: the emotional side.

When I sold the salon I had spent nearly forty years building, I thought I was prepared. I understood the numbers, the transaction, and the process. What I didn't understand was what it would feel like afterward.

At first, there was celebration. And real relief. For a while, it felt like freedom. Then I discovered something I never expected.

Freedom felt boring.

I missed being vital. I missed contributing in a way that mattered. I missed the conversations, the leadership, and the feeling that what I brought to the table made a difference in someone's day, career, or future. For decades, I had been part of something bigger than myself—a tribe, a team, people I genuinely cared about. Then one day, that role changed.

While everyone around me was celebrating this new chapter, I found myself asking questions I hadn't anticipated: Who am I now? Where do I belong? What is my role?

If you've spent decades leading people, I suspect you understand exactly what I mean. Your business becomes intertwined with your identity. You aren't just a salon owner. You're the leader, the mentor, the visionary, the person everyone calls. When that changes, there is a period of adjustment that nobody prepares you for.

Succession isn't just a financial transition. It's an identity transition.

Now I help salon owners prepare not only for the transaction itself, but for the life that follows it.

The Business and the Owner Must Both Be Ready

That realization changed the way I work with owners today. When people hear the word succession, they often think about valuations, buyers, attorneys, and financing. Those things matter, but they aren't the whole story.

The business has to be ready. And the owner has to be ready. Some owners are personally ready, but their business isn't. Others have businesses that could transfer tomorrow, but they aren't emotionally prepared to let go. Both matter.

Preparedness gives owners something they all want more of: time, choices, and control.

Building a Business That Creates Options

Many of the owners I work with are years away from a transition. What they need isn't an exit strategy—it's clarity.

Over time, I've found that transferable salons consistently pay attention to five critical areas. At Qnity, we call them the Five Functions:2 Marketing, Education, People, Operations, and Finance.

A buyer doesn't purchase potential. A buyer purchases evidence: that clients will stay, that systems work, that leadership exists, that financial performance is sustainable, and that growth is possible.

The work isn't glamorous. It's strengthening systems, developing leaders, improving profitability, and reducing owner dependency. But those are the very things that create options.

A Different Way to Think About Succession

Maybe succession planning isn't really about leaving. Maybe it's about building a business strong enough that you don't have to stay. A business that gives you choices.

You deserve more than a last-minute decision made under pressure. You deserve options. Because someday, every owner will exit their business. The only question is whether that day arrives on your terms.

The Great Salon Ownership Transfer is happening whether we prepare for it or not.

My hope is that more owners begin preparing long before they need to. Not because they're ready to leave, but because they deserve choices when the day comes.

If this article stirred something in you, don't ignore it. You don't have to have all the answers. You simply need to understand where you stand today. That's where the conversation begins.

Would you sell?

And more importantly—

Could you?

Sources

  1. Project Equity and industry analysts estimate millions of baby boomer-owned small businesses will change hands over the coming decade.
  2. Qnity Inc. The Five Functions Framework is an operational model for salon and spa business readiness.
MB

About the Author

Mary Beth Berns, CEPA

Succession Advisor for Qnity Inc · Salon Spa Connection Broker · Business Consultant · Former Salon Owner

Mary Beth helps salon and spa owners prepare for transition—financially, operationally, and personally. After nearly four decades as a salon owner, she now guides others through the complexities of succession so they can exit on their own terms.

Author's Note

Like many modern business professionals, I utilize technology to help organize ideas and improve efficiency. Portions of the writing process for this publication were assisted by artificial intelligence tools. The stories, insights, industry experience, and perspectives shared throughout this work are my own and reflect my years of experience serving beauty industry owners and leaders.

For more information, please contact Mary Beth Berns at marybeth@salonspaconnection.com or marybeth.berns@qnityinc.com

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